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| IT Systems Support Services |
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Consultancy services for installation and support of Windows Servers and networks |
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IT problem investigation for server systems, networks and PC workstations |
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System surveys, technical audits and documentation of existing IT systems |
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Windows and Linux Servers complete build and install service available |
| Software Development and Support Services |
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Systems analysis, data structure design and application design |
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Development of bespoke software solutions for Microsoft Windows and other systems |
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Support and analysis of difficult or undocumented legacy or 'inherited' code |
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Technical documentation - preparation of User and Engineering Manuals |
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Independent testing: We can test to an agreed specification and report back directly to your software development team in terms they will understand |
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Preparation of professional grade Windows installer packages using InstallShield |
| Specialist Services |
| Feptias specialises in the design, build, configuration and support of voice technology systems |
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Development of bespoke Voice/Telephony solutions using SER, Asterisk, Gridborg, UltraVox or CT-ADE |
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Supply, configuration, installation and testing of open-source
SIP Servers, VoIP and ITSP solutions |
| Feptias can provide data analysis, data cleaning and data conversion services |
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Conversion of data between different applications, database servers, formats |
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Consistency and format checking |
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Development of bespoke pre-processing applications to clean your data |
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| Engineering skills |
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Telephony, voice systems, SIP, SER, Asterisk, VoIP, CTI, ACD and call centre systems |
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Electronics and serial data communications |
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Networking, routers, firewalls, DNS, VPN and TCP/IP |
| Microsoft Office Software |
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Word - documentation prepared using the ubiquitous Microsoft word processing package |
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Access database design, integration and VBA coding |
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Excel spreadsheet design, including VBA coding |
| Microsoft Server Software |
| The full range of Microsoft operating systems can be supported, with particular expertise in the most up-to-date Windows Server 2003 technologies including: |
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Active Directory |
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DNS setup, configuration and integration |
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DHCP, WINS, Distributed File System, IIS (Web, FTP and basic mail services) |
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Exchange Server 2003 - Microsoft's core e-mail server and
messaging package |
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SQL Server |
